Last updated: October 18, 2026
This Shipping Policy applies to purchases made through https://maltezdiscount.com/, the online retail store operated by MALTEZ DISCOUNT CORP. under the customer-facing name Maltez Discount. MALTEZ DISCOUNT CORP. is a Florida corporation registered with the Florida Department of State under document number P09000041932.
Business address: 2490 NW 20th St, Miami, FL 33142, United States
For help with payments, shipping, returns or refunds, contact support@maltezdiscount.com or +1 305-633-3584.
1. Shipping at a Glance
| Ships from | Maltez Discount, 2490 NW 20th St, Miami, FL 33142, United States |
|---|---|
| Carrier | United States Postal Service (USPS): Ground Advantage, Priority Mail and Priority Mail Express |
| Where we ship | All 50 US states and Washington, DC |
| Shipping rates | Flat rate per order, the same to all 50 states and Washington, DC: $13.95 USPS Ground Advantage, $17.95 USPS Priority Mail or $65.95 USPS Priority Mail Express |
| Processing time | 1–2 business days (Monday to Friday, except US federal holidays) |
| Order cutoff | 1:00 PM Eastern Time (ET) on business days |
| Tracking | A USPS tracking number is emailed to you when your order ships |
2. Where We Ship
We ship to street addresses and PO Boxes in all 50 US states and Washington, DC. We do not currently ship to US territories (including Puerto Rico, Guam, the US Virgin Islands, American Samoa and the Northern Mariana Islands), to APO, FPO or DPO military addresses, or to addresses outside the United States. If your address is outside our shipping area, checkout will not offer a shipping method and the order cannot be placed.
3. Shipping Methods, Rates and Delivery Times
Shipping is charged at a flat rate per order. The rate does not change with the number of items in your order. Every order is charged shipping; there is no order value at which shipping is waived. You choose the shipping method at checkout, and the shipping charge is shown in your cart and at checkout before you pay.
| Shipping method | Destination | Shipping rate | Processing time | Transit time | Estimated total delivery time |
|---|---|---|---|---|---|
| USPS Ground Advantage | 48 contiguous states and Washington, DC | $13.95 per order | 1–2 business days | 2–5 business days | 3–7 business days |
| USPS Priority Mail | 48 contiguous states and Washington, DC | $17.95 per order | 1–2 business days | 2–3 business days | 3–5 business days |
| USPS Priority Mail Express | 48 contiguous states and Washington, DC | $65.95 per order | 1–2 business days | 1–2 business days | 2–4 business days |
| USPS Ground Advantage | Alaska and Hawaii | $13.95 per order | 1–2 business days | 13–23 business days | 14–25 business days |
| USPS Priority Mail | Alaska and Hawaii | $17.95 per order | 1–2 business days | 3–5 business days | 4–7 business days |
| USPS Priority Mail Express | Alaska and Hawaii | $65.95 per order | 1–2 business days | 1–2 business days | 2–4 business days |
Estimated total delivery time is the processing time plus the USPS transit time. Transit times are the USPS delivery standards for each service from our Miami ZIP code (33142), as published by USPS. They are counted in business days and start when USPS accepts the package.
4. Order Processing
- Orders placed before 1:00 PM ET on a business day begin processing the same day.
- Orders placed after 1:00 PM ET, or on a Saturday, Sunday or US federal holiday, begin processing the next business day.
- Processing takes 1–2 business days. During this time we check, pick and pack your order and hand it to USPS at our Miami location.
- Orders are not shipped or delivered by us on Saturdays, Sundays or US federal holidays. USPS may deliver on Saturdays in some areas.
5. Sales Tax on Shipping
For orders delivered to a Florida address, Florida sales tax (6% state sales tax plus the discretionary sales surtax of the Florida county where the order is delivered) is charged on the item price and on the shipping charge. We do not charge sales tax on orders delivered outside Florida. The tax, if any, is shown at checkout before you pay. See our Payment Policy for details.
6. Order Confirmation and Tracking
You receive an order confirmation email when you place your order, and a shipping confirmation email with your USPS tracking number when your order ships. Tracking can take up to 24 hours to show movement on the USPS website. You can also check your order status on our Order Tracking page or in your account.
7. Delivery Delays
Delivery times are estimates, not guarantees. USPS deliveries can take longer during holiday periods, severe weather and other events outside our control. If your order has not arrived within 5 business days after its estimated delivery date, contact us and we will open a trace with USPS and keep you updated.
8. Lost, Stolen or Damaged Packages
If your tracking shows your order as delivered but you cannot find it, check with neighbors and your local post office, then contact us within 30 days of the delivery date. If a package is lost in transit or arrives damaged, contact us within 30 days of the delivery date (or the estimated delivery date for lost packages) with your order number and, for damaged items, a photo of the item and packaging. We will send a replacement at no cost to you or give you a full refund, including the shipping you paid.
9. Incorrect or Undeliverable Addresses
Please check your shipping address before you place your order. If you notice a mistake, contact us right away; we can change the address until the order ships. If a package is returned to us as undeliverable because the address was incomplete or incorrect, or because it was not collected from the post office, we will contact you and either reship it after you pay the shipping charge again or refund the item price. The original shipping charge is not refunded in this case.
10. Order Changes and Cancellations
You can change or cancel an order at no charge until it ships. Contact us with your order number as soon as possible. Once an order has shipped, it cannot be changed or cancelled, but you can return it under our Refund and Returns Policy.
11. Changes to This Policy
We may update this Shipping Policy from time to time, for example when USPS changes its services. The version posted on this page when you place your order applies to that order.
12. Contact Us
If you have questions about shipping or delivery, contact us:
| Store name | Maltez Discount |
|---|---|
| Legal business name | MALTEZ DISCOUNT CORP. |
| Business type | Florida Profit Corporation |
| Florida registration number | P09000041932 (Florida Department of State, Division of Corporations) |
| Business address | 2490 NW 20th St, Miami, FL 33142, United States |
| Phone | +1 305-633-3584 |
| support@maltezdiscount.com | |
| Support hours | Monday to Friday 9:00 AM – 8:00 PM ET Saturday 10:00 AM – 6:00 PM ET Sunday 10:00 AM – 4:00 PM ET |
| Website | https://maltezdiscount.com/ |
Legal Information
The website https://maltezdiscount.com/ and the Maltez Discount online store are operated by MALTEZ DISCOUNT CORP., a Florida Profit Corporation registered with the Florida Department of State, Division of Corporations, under document number P09000041932, with its business address at 2490 NW 20th St, Miami, FL 33142, United States. In this policy, “Maltez Discount”, “we”, “us” and “our” refer to MALTEZ DISCOUNT CORP.